Caliber Home Loans - Unfair Practice
WHAT IS THIS $3.50 TRANSACTIONAL FEE CALIBER IS CHARGING OUT OF NOWHERE???? Caliber bought my loan from a branch I was happy with, but since I had no control in the matter I had no choice but to deal with them.
I've been paying my mortgage online, on time for years then suddenly out-of-the-blue, they sprain on a $3.50 transactional fee to your regular mortgage for making an online payment. No warning, no advance notice whatsoever. This is a total rip-off and I'm extremely displeased. Times are hard enough as it is and people struggle every month to at least make their monthly payments and now they want to charge extra to make those payments?????
This is a bunch of crap, finding ways of squeezing, cheating or scamming consumers out of extra cash. This is very unprofessional on their part.
I will be looking to have my mortgage refinanced elsewhere. They can't just simply get away with this.
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I received the message of autopay enroll or a transaction fee would be charged. Sounds like breach of contract requirements to me.
I blew it off and have not witnessed any transaction fees charged to me, so Iโm wondering what happened. Perhaps, itโs bc of the public outcry or an executive decision from my local agent. Not sure, but I it was going to get ugly if they started charging me. I would of refinanced at a loss just to flip them the bird.
If the want to incentivize a discount by getting their customers to enroll in autopay, thatโs one thing. Itโs another to make illegal demands, such as this.
Have to wonder if theyโre hiding fees in other categories? I think that would constitute as fraud.