Caliber Home Loans - Loan modification
Cant get no answer from customer service
What a horrible company! Very unprofessional and not sure why they even bother with having a website when it is not usable? I live overseas and already difficult to contact customer service via telephone, plus they are already difficult to reach and takes forever. I...Read more
I didn't like
- Awful customer service
Caliber home loans is holding a full months payment on my account and has promised to apply this amount to my account and each month they fail to do so....this time I was out of town and forgot to check to see if they kept their promise they did not and after 27 years...Read more
I have been trying for 8 years to get a loan remodification . kept getting denied by my old mortgage holder. When I finally did they didn't lower my interest rate at all and payment stayed the same and they refinanced the loan for 40 years. When Caliber took over my...Read more
I've been attempting to work with Eileen a Renovation Support Analyst with The Draw team out of Pasadena, CA. She sent a final loan document to be signed repeatedly, both myself nor the builder had never received the document or had interaction with Eileen. I promptly...Read more
I didn't like
- Customer service has been giving me the runaround for 4 months
Caliber Home Loans - Don’t use this lender!
I have never missed a mortgage paying my life until caliber bought my mortgage. Twice now caliber has failed to process my payment and has put the blame on me and my credit report has now been tarnished! I called several times but there is no attempt to resolve anything because “ they don’t make mistakes “ ! Save yourself the aggravation and use another company!
John Abraham, the Peoria, IL manager, offered me a rate and a grant towards the down payment. The day before the signing he removed the grant and increased the rate by 50%. Was this a bait and switch on a naive first time homebuyer or gross incompetence? I don’t know,...Read more
Caliber Home Loans - Fax number
Received verification that the fax number was correct.
I cant believe I am being charged to pay my mortgage. Just like the other person commented, there was not any indication or warning. Just logged in like I do at the end of each month, and BAM we are going to charge you $3.50. So far, they have not been able to provide...Read more
transfers deed to themselves and still takes mortgage payments, so steals my money and then my house. No notices of eviction, just comes and locks doors and my family, husband, myself, 10 yr old son and 9 yr daughter are homeless. WITHOUT A NOTICE....WITHOUT KNOWING...Read more
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