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Caliber Home Loans - Loan modification

Cant get no answer from customer service
#1383302
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What a horrible company! Very unprofessional and not sure why they even bother with having a website when it is not usable? I live overseas and already difficult to contact customer service via telephone, plus they are already difficult to reach and takes forever. I...
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1.2
I didn't like
  • Awful customer service
#1376033
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Caliber home loans is holding a full months payment on my account and has promised to apply this amount to my account and each month they fail to do so....this time I was out of town and forgot to check to see if they kept their promise they did not and after 27 years...
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#1369721
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I have been trying for 8 years to get a loan remodification . kept getting denied by my old mortgage holder. When I finally did they didn't lower my interest rate at all and payment stayed the same and they refinanced the loan for 40 years. When Caliber took over my...
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3.6
#1366179
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I've been attempting to work with Eileen a Renovation Support Analyst with The Draw team out of Pasadena, CA. She sent a final loan document to be signed repeatedly, both myself nor the builder had never received the document or had interaction with Eileen. I promptly...
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1.0
I didn't like
  • Customer service has been giving me the runaround for 4 months
#1361036
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Caliber Home Loans - Don’t use this lender!

I have never missed a mortgage paying my life until caliber bought my mortgage. Twice now caliber has failed to process my payment and has put the blame on me and my credit report has now been tarnished! I called several times but there is no attempt to resolve anything because “ they don’t make mistakes “ ! Save yourself the aggravation and use another company!
1.0
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Diversity of Products or Services
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#1359912
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John Abraham, the Peoria, IL manager, offered me a rate and a grant towards the down payment. The day before the signing he removed the grant and increased the rate by 50%. Was this a bait and switch on a naive first time homebuyer or gross incompetence? I don’t know,...
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Anonymous
JK

Sounds more like a loan officer problem, not a company problem. there are a few bad apples at each company. Every bank or mortgage company in America has some loan officers th...

2.3
#1354154
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Caliber Home Loans - Fax number

Received verification that the fax number was correct.
4.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1347572
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I cant believe I am being charged to pay my mortgage. Just like the other person commented, there was not any indication or warning. Just logged in like I do at the end of each month, and BAM we are going to charge you $3.50. So far, they have not been able to provide...
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Anonymous
Anonymous

Same here. Looking for a new company. Have numerous issues

Anonymous
CK

You are not being charged to pay a mortgage. Every company in america charges you a fee if you pay 1-time online. that is because they get charged that fee so those companies ...

1.0
#1346235
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Contact Caliber Home Loans

Mailing Address:
3701 Regent Blvd. Irving, TX 75063
Irving, TX 75063
Phone:
(800) 401-6587
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transfers deed to themselves and still takes mortgage payments, so steals my money and then my house. No notices of eviction, just comes and locks doors and my family, husband, myself, 10 yr old son and 9 yr daughter are homeless. WITHOUT A NOTICE....WITHOUT KNOWING...
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Anonymous
ab

No company in America can just magically transfer a deed to themselves. Sounds like you just did not pay your bills. Banks and mortgage companies purchase loans every day from...

#1335903
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