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Do not use Caliber Home Loan for your mortgage needs, they suck. I have had to go through the dreaded process of using them because my realtor said they were her preferred lender, the POC she had left the company because of Caliber Policies and Procedures.

Then the entire process went into disaster mode, from the top down nothing but excuses and a lack of caring. We are a military family, the family has been split up for almost a month, all the while they are saying that military pay documents from the government is not acceptable verification of income - after 18 years of service. We are now day 17 of the closing delay, have over 780 credit scores, no debt other than vehicle loans, this is all after clearing over 50,000 on the house we just sold and buying a house for 100,000 less than the one we just sold.

I'm confident if there was an issue with us, that they would do nothing to help someone in need such a waiver for a mark on a credit report. Simply put - Don't Use Caliber Home Loan unless you feel like getting the run around

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Caliber Home Loans. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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