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I became disabled and going through rough times and needed a loan to keep home so they suckered me in at 10% and after a few yrs of paying pretty faithfully and want refi which tbey have programs for FICO of 580 which im over 625. They see im making payments and still...
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Anonymous
Irene mendonca

I understand and Im so sorry for the troubles from this company..Im going through a disability,loss of career.my leg, a job I had for 33 years.and now these crooks want half o...

1.1
#1091776
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When I inquired about lower rates, since loan officer told me they would change is .25 lower, I was told in writing "Are you rate shopping me". Loan officer texted me she was "doing me a favor". Re-locked my old rate without my consent or any phone call or email or...
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#1090332
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Caliber formally known as veriquest financial.did not honor the loan modification from chase We proved a hardship and was approved.caliber is going after original loan and payments from chase.which we paid 13 years auto payment with great credit oh which they are...
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#1088867
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Caliber Home Loans - Need a number to report

Caliber Home Loans
#1102774
Please is anybody having number to report these people are facing for closing because they got all the numbers wrong anyone have a number and I can car report this people
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Caliber Home Loans - This company is a Ripoff!!!!!!!!!

Caliber Home Loans
#1099910
1.0
Details
Please avoid this company it was owned by a different company this company is a rip off we never got statements from them they never returned her calls it's like they want you to get behind on your mortgage so they can take your house please avoid this company they are a rip off you will lose your home avoid this company please!!!!!!
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Product or Service Quality
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Caliber Home Loans - Awful customer service

Caliber Home Loans
#1079107
1.4
Details
Horrible service, no one calls back, no one answers questions.
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Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
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Caliber Home Loans - 31 days to cash my payment?!!

Caliber Home Loans
#1076677
1.0
Details
They won't accept Electronic Payments! They won't cash the paper check my bank sends them for up to 31 days. I have been charged $100 late fee 3 months in a row. And they stonewall you when you call... Caliber says "We follow the law of posting w/in 24 hrs of receipt" but my bank said Caliber is known for this activity. Caliber didn't cash my June 5 payment till July 6.
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Billing Practices
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I am having the same experience with Caliber homes in Florida . My realtor recommended this mortgage company and I followed his lead because I trusted him. Caliber home employees do not respond to questions or calls and when they do, they seem annoyed . The supervision...
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1.0
I didn't like
  • No way to contact a supervisor or manager directly
  • I do not like
  • Hate them
#1086501
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Employees did not return call, contact was not kept unless i initiated it , documents were lost or misplaced on 4 to 5 seperate occasions. We were told whole process would be done in 45 days , we are going on well over 60 days, now and still have no close date. I am so...
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Anonymous
Anonymous

Loan has finally been closed

1.1
I didn't like
  • Lack of follow up
  • No way to contact a supervisor or manager directly
  • Lack of follow through
#1083622
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They lost our documents at least 5 seperate times process which is supppsed to take 45 days has been well over 60 days at which , we sold our home in jume and it is now august and we arr no closer to a close date then we were e months ago. It has drained our bank...
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Anonymous
Florida Resident

Same story after 9 months of Bank of America losing documents and assigning 5 Loan Modification officers to our case they sold our mortgage to Caliber Home Loans. Caliber aft...

1.0
#1081998
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Please be warned. Caliber homes has horrible customer service. One day late for a payment that got lost in the mail and they send you to collections- ruin your credit report. When you try to contact someone no one is available to help talk with you. It takes weeks to...
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Anonymous
SS

Caliber is a defendant in litigation. I actually know someone who received a check, as a result, of a class action law suit. Not to mention, their process for loan modificat...

Anonymous
Confidential

These guys have lots of litigation issues going on for fraudulent loan practices.

1.2
#1081074
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my very first payment was cashed by Caliber loans on 6/15/2117, then on 6/18/2017, I was billed again for my June payment, three days after cashing my check, I contacted Caliber customer service, talked to Cinthya ID 5666, could not give a honest answer!!!!! just keep...
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I didn't like
  • Awful customer service
#1080979
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Last year in May 2016 my husband and I was interested in buying our first home. A friend of my husband suggested that we try Caliber home loans. It was the worst mistake ever My husband would call the mortgage officer to set up an appointment the phone constantly rang...
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1.0
I didn't like
  • Caliber home loans
#1080880
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24 JULY 217-0919: As of now, There is no way to reach anyone by phone at this company!? I have been trying for days to reach someone at this company by phone & it is impossible. Auto message is just looping in circles. I cannot log on to my account period!? My loan was...
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Anonymous
Tony

I have spoken with Caliber several times over the last couple of months and never had any problem speaking with anyone. 800-401-6587

Anonymous
CONFIDENTIAL

THIS COMPANY IS UNDER INVESTIGATION> GET A LAWYER

#1078516
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